Category: Let's talk
For those of you like me who work in tech support go right a head and post. This is for anyone that works in t/s and has a funny story they want to share with us. Here's one that made my day once. This lady called in it was her and her husband. So we start to troubleshoot the issue. Well while troubleshooting the lady tells me to hold on because she had spilled coffee on her keybord and it had dripped down onto the tower. So I hold on for the lady and the next thing I hear the lady is using I kid you not a hair dryer trying to dry up the coffee. I mean I was laughing so hard I had to hit mute for a while. Then there's the one I posted in the joke bord a long time ago that my friend had about the woman opening up her pc trying to remove the spyblock. By the way I did get the lady with the coffee spill online and luckily she didn't screw her pc up too bad lol.
Troy
Good topic Troy.
I used to work for a state agency that (among other things) gave technical support to clients and staff.
One day, I got a frantic call from a young lady who had to have a poem by T. S. Eliot called "The Love Song of J. Alfred Prufrock" for an English paper due that afternoon. This happens to be one of my favorite poems, and I had it on my computer.
The lady said she had had the poem on her computer but couldn't find it. Rather than wade through her files with her, I got her email address and sent her a copy of my file. I thought that was the end of that. However, the following week I got an email request for a poem by Robert Browning.
I had to email her telling her I was not a literary site, and I gave her the URL for project Gutenberg.
Bob
I called Humanware tech support and there was a substitute. He new a lot and helped me really good. Then I called back asking the same question just to see what would happen and the regullar there didn't know what the hell I was talking about.